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If it doesn’t, or you’re not sure, double check your image files size. Remember, reading the error message is important!

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MOV, GIF, and MP4 files need to be 250mb or smallerĬanva will likely tell you that your image is too big. JPG and PNG files need to be 25mb or smaller Especially if you’re a photographer working with large images, you might run into a Canva upload error because your images are just too big. Is Your Image Too Big?Ĭanva doesn’t accept images of infinite sizes. Simply use a converter and turn it into one of the formats on the list above. If, in fact, you’re working with the wrong file format, it’s an easy fix.

HEIC (not listed by Canva, but true based on personal experience).

If your image isn’t on this list, it’s likely that you found your problem. Here are the image files that Canva supports. If you see this message, take a second to double check that your image is the right file type. Luckily, Canva will specifically let you know if you’re trying to upload the wrong file type. Even for those of us that use Canva a LOT, there are times when we’re in autopilot and don’t realize that the image we’re uploading is different than what we thought.

It’s really easy to accidentally upload images in the wrong file formats every once in a while.

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Grab a free trial of Canva Pro and discover everything it has to offer, risk free.

But, luckily, you won’t have to spend any pennies. The additional features and stock images/elements make it worth every single penny.

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The image-related ones tend to be more specific than the website-related ones, which makes those issues easier to fix.įirst, we’ll follow the image-related path, and then the website-related path, talking about how to fix the issues we encounter along the way.īefore we get started, I want to make sure that you’re taking advantage of everything Canva Pro has to offer. This can lead you down the right path, even if you don’t know where that path is going yet. It will tell you the general category of your issue though – whether it’s image-related or website-related. It might also tell you that you’re logged out, offline, or Canva itself is having issues.Īs you’ll notice, the Canva error message won’t tell you exactly what’s wrong. It might tell you that your image is in the wrong format or too large. Make sure to look at the error message carefully and see if it leads you in the right direction. If Canva is giving you an upload error, it will usually give you a reason why. If you’re having upload errors, here are the things you’ll need to check. Scream, stop around, and complain to your dog. As long as the Canva website is working, most designers can fix upload errors on their own.īelieve me, I know how frustrating Canva errors can be.

One of those errors is a Canva upload error, which happens when the program struggles to upload an image to your account for some reason.Ĭanva upload errors happen because your image file is larger than 25mg, your image file is in the wrong format, your computer is offline, you’re logged out, or Canva is down. Every once in a while, you’ll run into errors that make it hard to get your artwork done. This post may contain affiliate links, which means I may earn a commission if you decide to purchase through my links.Ĭanva is a great graphic design program…most of the time.

Send to kindle over 50mb